FAQs
Are initial consults free?
Yes, your initial consultation is completely free! We only charge for the cost of your treatment. During your first session we’ll take the time to get to know you and see how we can help you on your healing journey. Please be as detailed as possible with injuries, old and new pains and limitations on your mobility.
How much does a treatment cost?
Treatments for adults are $85, $75 for Pensioners/full time students and $65 for children and babies.
What do I wear for my treatment?
Something you’re comfortable in! We suggest clothing that isn’t too tight or bulky and let’s you move freely.
Do I need to remove items of clothing during treatment?
No. Its unlikely you’ll need to remove any items of clothing, unless you’re wearing something quite bulky like a jumper or thick denim. We’ll have a blanket to cover you up if you are wearing clothing that is restricting movement.
What is the aftercare I need to follow?
Stay hydrated and avoid excessive exercise for the first 48 hours after your treatment. Avoid very hot or cold showers or baths.
Why do I need to stay hydrated post-treatment?
It’s important to drink water to help flush toxins out of the body. Walking for 15 – 20 minutes will increase your circulation to carry the toxins to the kidneys where they will be flushed out of your body by all the water you are drinking! If you can’t walk then trying to stay mobile is also very useful.
It’s my first time coming, where do I park?
You’re welcome to pull up into the driveway. If there is no parking available, many of our clients park on the road and walk over, or on Eastwood Street (side street).
Is the clinic wheelchair accessible?
Unfortunately not. We have a lovely old Queenslander, which means there are some stairs into the clinic (about 10 steps). We can offer clients home visits in this instance - please ask.
Cancellation Policy
We have a 48hr Cancellation Policy.
We reserve your appointment time solely for you and if late cancellations occur, we are unable to fill them at short notice.
Cancelling/Rescheduling without 48hrs notice or not showing up will result in either of the following, at our discretion;
- Booking deposit forfeited
- Gift Voucher being redeemed
We wholeheartedly understand that everyone’s time is valuable, so we ask that you respect ours is too. Please don’t be disappointed when this policy is enforced.
A courtesy reminder email/text will be sent out 24-48 hours prior to your appointment to remind you of your booking. If you do need to reschedule your appointment please try to do so before the reminder email is sent out to move the booking, and so that someone on the waiting list can fill your space.